Managing Limits and Self-Exclusion at Rhino

Player Protection Tools at Rhino

At Casino Rhino we give account holders practical ways to manage how they play, rather than leaving it to chance. These tools sit inside your account area and can be switched on whenever you decide you want a change of pace. Below is an overview of what each option is designed to do.

Each of these tools is opt-in: none are applied automatically, so it is up to you to turn on the one that fits your situation.

How Limits, Time-Outs and Self-Exclusion Work

Limits, time-outs and self-exclusion are separate tools that cover different needs. A limit adjusts how much you can deposit without stopping you from using your account otherwise. A time-out is a short pause that locks the account temporarily, while self-exclusion is a longer-term step that closes the account until the period you have chosen has passed.

Requesting a Change

Any of these tools can be requested through your account settings once you are signed in, or by reaching out to our support team if you would rather not make the change yourself. If you are unsure how to access your account to do this, the sign-in page is the starting point for every account action, including password recovery if you have been away for a while.

Because closing or reopening an account touches your personal details, any request of this kind is handled alongside the same checks used for account verification, to confirm the person making the request is the account holder.

Steps to Set a Limit or Exclude Yourself

The process is the same whether you want a short pause or a longer break from your account. Follow these steps:

1. Sign in to your account through the login page using your usual credentials.
2. Open the account settings or responsible play section of your dashboard.
3. Choose the tool that fits your need: a deposit limit, a time-out, or self-exclusion.
4. Confirm the request; identity checks from account verification may apply before the change is finalised.
5. Contact support directly if you cannot locate the setting or need help completing the request.

Once a time-out or self-exclusion is active, account access is restricted for the period selected until that period has passed. For a full picture of how our account tools fit alongside everything else we offer, our overview page brings the key sections together in one place.